Voice over Internet Protocol (VoIP) is a technology that enables voice communications to be transmitted over the internet, rather than through traditional landline systems. By converting voice signals into digital data packets, VoIP allows for efficient and flexible communication solutions.
Customers can reach the right person quickly thanks to features like auto-attendants, call routing, and IVR (Interactive Voice Response).
Quality
Advanced phone systems ensure clear and reliable communication, reducing dropped calls and improving overall customer satisfaction.
VoIP phone systems often have lower monthly fees compared to traditional landlines.
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