Privacy Policy

At Emerald Corporate Services (referred to as “we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://emeraldcs.ie (the “Site”), contact us, or use our services.


1. Who We Are

Emerald Corporate Services provides high-quality printing services across Ireland, including event programme printing, corporate stationery, and promotional materials. We are based in Ireland and operate in compliance with the General Data Protection Regulation (GDPR).


2. What Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, postal address.

  • Business Information: Company name, VAT number, job details (for invoicing and delivery).

  • Technical Data: IP address, browser type, time zone settings, and other analytics data.

  • Usage Data: How you use our website, pages visited, and interaction with content.

  • Correspondence: Any communications sent to us (e.g., via forms or email).


3. How We Use Your Information

We use your data to:

  • Provide quotes and deliver printing services.

  • Respond to enquiries and customer support requests.

  • Process payments and issue invoices.

  • Send order confirmations and service updates.

  • Improve our website and services.

  • Comply with legal obligations.


4. Legal Bases for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: To provide you with products or services you request.

  • Legitimate interests: To improve our services and manage our business effectively.

  • Consent: For marketing communications (only where you have opted in).

  • Legal obligation: Where required by law.


5. How We Share Your Information

We do not sell or rent your data. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, delivery services).

  • Our accountants or legal advisors (as needed for compliance).

  • Regulatory authorities if legally required.

All third parties are required to respect the security of your data and to treat it in accordance with the law.


6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.


7. Your Rights

You have the right to:

  • Access your personal data.

  • Correct inaccurate or incomplete data.

  • Request the deletion of your data.

  • Restrict or object to processing.

  • Withdraw consent at any time (for marketing).

  • Lodge a complaint with the Data Protection Commission (www.dataprotection.ie).


8. Cookies

This Cookie Policy explains how Emerald Corporate Services uses cookies and similar technologies on our website https://emeraldcs.ie (the “Site”). By continuing to browse or use our Site, you agree to the use of cookies as outlined below.


What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognise your device and remember certain information about your visit, such as preferences or past actions.


Types of Cookies We Use

We may use the following types of cookies:

  • Strictly Necessary Cookies
    These are essential for the operation of our website. They enable core functions like page navigation and access to secure areas. The website cannot function properly without these cookies.

  • Performance & Analytics Cookies
    These cookies help us understand how visitors interact with our website by collecting anonymous information (e.g., Google Analytics). This helps us improve the user experience.

  • Functionality Cookies
    These allow the website to remember choices you make (such as your language or region) and provide enhanced features.

  • Third-Party Cookies
    Some content on our site may come from external providers (e.g., embedded videos, Google Maps, or social media sharing buttons), which may place their own cookies on your device.


Managing Your Cookie Preferences

You can control and/or delete cookies through your browser settings. You may delete all cookies already stored on your device and set most browsers to prevent cookies from being placed. However, doing so may limit functionality or cause parts of the website to not work properly.

To find out more about managing cookies, visit:
https://www.allaboutcookies.org


Google Analytics

We may use Google Analytics to collect information about how visitors use our site. Google Analytics cookies collect data in an anonymous form, including the number of visitors, where they have come from, and the pages they visited.

You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout


Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.


9. Data Security

We take appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access, alteration, disclosure, or destruction.


10. Third-Party Links

Our website may contain links to other websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites.


11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly marked.


12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Emerald Corporate Services


Call: 053 901 5000

Email: info@emeraldcs.ie

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